Microsoft is changing the way it builds software as Microsoft Copilot AI becomes a key part of its engineering process. Company executive Charles Lamanna says artificial intelligence is no longer just a coding assistant. Instead, it is helping engineers develop better software while improving reliability, security, and customer experience.
The company believes AI is transforming software development by allowing engineers to focus on high-level decisions rather than repetitive programming tasks.
Microsoft Copilot AI Changes Software Development
Charles Lamanna, Executive Vice President of Copilot, Agents, and Platform, recently explained how Microsoft has reshaped its engineering workflow.
According to Lamanna, the biggest achievement this year was not releasing a new product. Instead, Microsoft successfully integrated AI into its software development process through agentic coding and intelligent automation.
He said the new approach has changed how engineering teams work every day.
Engineers Focus on Strategy Instead of Repetitive Coding
Lamanna explained that AI now handles many routine programming tasks.
Instead of writing every line of code manually, engineers supervise AI-powered systems and concentrate on system design, architecture, testing, and quality assurance.
This shift allows developers to spend more time making better technical decisions while AI speeds up software production.
AI Improves Reliability and Customer Experience
Although AI enables engineers to create more features in less time, Microsoft has chosen a different strategy.
Rather than increasing the number of product features, the company uses the extra development time to improve:
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- Software reliability
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- System performance
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- Security
- Product stability
Lamanna said this decision has already produced measurable results.
Power Automate has recorded significantly fewer customer support tickets compared with last year, showing that better software quality benefits users.
Microsoft Encourages Smarter AI Adoption
Lamanna believes companies should rethink their entire development process instead of simply adding AI tools to existing workflows.
He said organizations that fully embrace AI often achieve better results than those that only use it for small tasks.
Microsoft has already reduced development cycles dramatically, allowing some products to move from concept to release within just a few months.
Security Challenges Remain
Despite these improvements, Microsoft still faces cybersecurity challenges.
Reports suggest that AI can identify software vulnerabilities faster than engineers can fix them.
The company continues releasing monthly security updates through Patch Tuesday while strengthening its AI-assisted development systems.
Microsoft says maintaining security remains one of its highest priorities as AI becomes a larger part of software engineering.
